Old Dominion Public Adjusters
(804)307-2247
Old Dominion Public Adjusters
About Old Dominion

Public Adjusters on your side when it matters most.

When property damage turns life upside down, we bring structure to the process—documenting your loss, valuing the claim accurately, and negotiating for a fair outcome with your carrier.

Results-driven advocacy
Clear documentation
Carrier negotiation support
Local, responsive team
Contact

Here for you. Results driven. On your side.

Virginia

We focus on water, fire, storm, and mold claims—helping policyholders present a complete, well-supported file.

About Us

Your trusted guide for insurance claims.

Welcome to Old Dominion Public Adjusters—your advocate in the complex world of property insurance claims. We help you navigate the process and fight for the maximum compensation you’re entitled to.

1 Damage Documentation

Thorough assessment, documented the right way.

We inspect the loss in detail and build a comprehensive record—so your claim reflects the full scope of damage, not a rushed summary.

Every detail captured for a stronger claim.
2 Content Evaluation & Pricing

Contents that matter—valued accurately.

We identify what was impacted and price it properly—so contents aren’t overlooked and you’re not left replacing essentials out of pocket.

A clear contents inventory and valuation.
3 Policy Review

Know what your policy actually covers.

We review your policy line-by-line, verify requirements, and help you understand your rights and entitlements before major decisions are made.

Clarity on coverage, conditions, and benefits.
4 Claim Preparation & Submission

Organized, accurate, submitted on time.

We prepare and submit documentation in a structured way so the carrier has what it needs to evaluate your loss properly—without unnecessary delays.

Submission built to reduce disputes and delays.
5 Negotiation

We handle the calls, emails, and pushback.

We manage communication with the insurance company and negotiate for a fair settlement—so you can focus on recovery.

Advocacy that protects your interests.
6 Settlement Review

Before you sign, we verify it’s truly fair.

We review the offer to confirm it aligns with your policy and the scope of loss—so you’re not settling for less than you deserve.

Confidence and peace of mind before acceptance.
Google Reviews

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FAQs

Public adjuster questions homeowners ask most.

Tap a question to see the answer. If you’re dealing with a claim right now, use the button below to request a consultation.

Contact Us
Old Dominion Public Adjusters claim support
We document, estimate, and negotiate so you don’t have to.
A public adjuster represents the policyholder, not the insurance company. We help document damage, prepare a detailed claim, and negotiate the settlement so your claim is handled accurately.
Call as early as possible after damage occurs, especially for fire, water, storm, or large/complex losses. Early involvement helps protect evidence, improve documentation, and avoid missed items.
No. We work for you, the policyholder. Our job is to advocate for a fair, well-supported outcome based on your policy and the full scope of damage.
We assist with fire and smoke damage, water and flood damage, wind/hail/storm damage, and other covered property losses. If you’re unsure, request a consultation and we’ll review the situation.
You can still bring us in. We can review what has been submitted, identify missing line items, strengthen documentation, and help with supplements or negotiations if needed.
We inspect and document damages, build a detailed estimate, organize claim evidence, communicate with the carrier, and negotiate the settlement based on your policy coverage.
The goal is usually the opposite: reduce back-and-forth by submitting organized documentation and a clear scope. Timelines still depend on the carrier, but strong documentation helps keep things moving.
Yes, when appropriate. We help point out documented damages, clarify scope questions, and ensure the inspection reflects what’s actually present at the property.
Save photos/videos of damage, receipts, repair invoices, temporary housing costs (if applicable), and any communication with the carrier. If you have a contractor estimate, keep that too.
Do what’s necessary to prevent further damage (temporary mitigation), but document everything first. For permanent repairs, it’s best to coordinate timing so the full scope is recorded and supported.
Yes. We can review the carrier’s estimate, compare it to the actual scope, and prepare additional documentation and supplements when warranted.
Typically, public adjusters are compensated based on a fee structure outlined in an agreement. During your consultation, we’ll explain how it works and what to expect before you decide.
Not necessarily. If important items are missing or the scope is incomplete, the claim can often be supported with additional documentation. We help identify gaps and present a clear, evidence-based supplement.
Timelines vary by loss type, documentation needs, and carrier response. The best way to reduce delays is to submit a complete scope, photos, and supporting information early.
Prioritize safety, stop additional damage if possible, take photos/video, and start a notes log of what happened and when. Then request a consultation so we can guide next steps.
We help policyholders document, value, and negotiate property damage claims with clarity and confidence.
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Claims We Can Handle
Water & Flood Damage Fire & Smoke Damage Storm Damage Mold Damage
Contact
We’re available by phone
(804) 307-2247
Email
jason@olddominionpa.com
Address
Office: 7619 Pocoshock Way
Opening Hours

Mon – Sat 9:00am – 8:00pm
Sunday CLOSED

Important Business Information

Public Adjuster License: 1112275
DPOR Contractor License: 2705-134758 (Class A)
Real Estate Broker License: 0225-086348
Asbestos Supervisor License: 3302012620

Certification Through The IICRC

Flooring: CCT, CRT, RRT, UFT, JCT
Water Damage: WTR, ASD, JCT, MWR
Mold: AMRT
Fire Damage: FSRT, OCT, JFR, MFR
Health & Safety: HSTEQ

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