Frequently Asked Questions

ROOFING QUESTIONS

What roofing materials do you offer?

We offer a variety of materials, including asphalt shingles, metal roofing, cedar shakes, slate roofing, concrete tiles, and more.

Why is professional roof installation important?

Proper installation ensures the longevity and effectiveness of your roof, preventing leaks, weak spots, and structural damage.

How do I choose the right roofing material?

Consider factors like durability, maintenance, cost, and the climate in your area. Our team can help you make the best choice.

What is the roofing installation process?

It includes inspecting the roof deck, laying down underlayment, installing roofing materials, and adding flashings, trim, and vents.

Do you provide warranties on your roofing work?

Yes, we offer warranties on both materials and workmanship to ensure your roof is protected.

How do I maintain my new roof?

Regular inspections, cleaning gutters, and prompt repairs are essential for maintaining your roof's condition.

Are your roofing technicians certified?

Yes, our technicians are licensed and certified, ensuring top-quality service and adherence to industry standards.

SIDING QUESTIONS

What types of siding do you offer?

We offer vinyl siding and fiber cement siding, each with unique benefits in durability and appearance.

Why is professional siding installation important?

Proper installation ensures the siding’s longevity and effectiveness in protecting your home from the elements and improving energy efficiency.

How do I choose the right siding material for my home?

Consider factors like maintenance, cost, and aesthetic preferences. Our team can help guide your decision based on your specific needs.

What are the benefits of fiber cement siding?

Fiber cement siding offers high durability, resistance to moisture and pests, and a variety of styles and textures.

How does vinyl siding improve energy efficiency?

Vinyl siding provides excellent insulation, reducing energy costs by maintaining stable indoor temperatures.

Can you repair damaged siding?

Yes, we offer siding repair services for issues like swelling, cracking, and rotting, ensuring your home remains protected and looking its best.

Do you offer warranties on your siding services?

Yes, we provide warranties on materials and workmanship to ensure your siding investment is protected.

INSPECTION

Why is a roof inspection important?

Regular inspections can identify potential issues caused by harsh weather conditions, preventing costly damage and extending your roof's lifespan.

What does a roof inspection involve?

It includes evaluating shingles, flashings, gutters, ventilation systems, the roof deck, framing, insulation, and overall condition.

How often should I get a roof inspection?

It’s recommended to have a professional roof inspection every three years or after severe weather events.

Can I perform my own roof inspection?

It includes inspecting the roof deck, laying down underlayment, installing roofing materials, and adding flashings, trim, and vents.

What are the benefits of a professional roof inspection?

Early detection of issues, prevention of leaks, mold growth, and structural damage, and maximizing the roof’s lifespan.

Do you offer free roof inspections?

Yes, we provide complimentary roof inspections to assess your roof's condition and recommend necessary repairs.

What should I do if damage is found during an inspection?

Contact us for prompt repair services to address any issues and prevent further damage.

INSURANCE CLAIMS

How do I start an insurance claim for storm damage?

First, understand your policy coverage. Then, document the damage with photos and receipts, and contact your insurance provider to report the damage.

What should I document for my insurance claim?

Take photos of all damages, make a list of affected items, and keep all related receipts and invoices.

How does the claims process work?

After reporting, an adjuster will assess the damage. They’ll use your documentation to determine coverage and the amount payable for repairs.

Can Lightning Exteriors assist with my insurance claim?

Yes, we have experienced public adjusters who can help negotiate and maximize your settlement.

What if my insurance claim is denied?

Our team has a 99% success rate in overturning denied claims and maximizing settlements.

Do you offer consultations for insurance claims?

Yes, we provide consultations to guide you through the claims process and ensure you receive fair compensation.

What steps should I take to protect my property after storm damage?

Board up broken windows, tarp damaged roofs, and remove water-damaged items to prevent further damage.

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